Thursday, February 16, 2012

Accountability Simplified

It's my observation that people in Software Industry are often not clear on their core areas of contribution on a project. People end up stepping on each other's toe, and even worse, managers end up not being able to clearly define the accountability on the right parameters.

Here's my simplified version of roles and corresponding parameters that a person is accountable for, with each successive (or say, progressive) role being accountable for all preceding parameters -

Role
Accountability
Productivity
Team Member
Quality
Lead
Effort
Schedule
Manager
Cost and Margin (Bottom Line)
Business Head
Growth (Top Line)


In my view, any other factor, ones that we often come up with when setting objectives, would roll up to one of the parameters above.  

Next on how we can measure objectively on these parameters... any thoughts?